9 min read
Caroline Duncan: May 4, 2025 9:52:19 AM
Historically, internal communication tracked engagement metrics like email open rates, clicks, or survey participation. However, in 2025, the focus is shifting toward organizational velocity – the...
7 min read
Caroline Duncan: Sep 2, 2024 11:30:00 AM
Instant messages can be a quick, easy way for two people – or small groups of people – to chat and share information. They give the participants a very simple and efficient way to have a conversation...
9 min read
Caroline Duncan: Aug 12, 2024 11:00:00 AM
Sending employee messages via SMS can be an excellent additional tool to add to your internal communications toolbox. Using text messages to communicate with employees is a great way to reach them no...
10 min read
Caroline Duncan: Feb 22, 2024 8:57:00 AM
Around 18 % of the world’s workforce are employed in the public sector, according to data from the Organisation for Economic Co-Operation and Development.
5 min read
Caroline Duncan: Dec 26, 2023 7:24:00 AM
Fostering employee engagement is essential for cultivating a positive and productive workplace environment. An inventive approach to achieve this is by incorporating enjoyable employee engagement...
7 min read
Caroline Duncan: Feb 9, 2023 8:55:00 AM
How often do you take stock of the internal communications tools that you’re using to communicate with employees? If you’re still relying on traditional internal communications channels, it’s really...
7 min read
Caroline Duncan: Jan 8, 2023 10:30:00 PM
Video is an essential staple in your internal communications toolbox. Sending various types of video content is the best practice in this digital age… and one of the best ways to do this is to send a...
5 min read
Caroline Duncan: Dec 9, 2022 6:00:04 AM
As another busy year winds down, there’s an opportunity to use internal communications within your organization to reflect on the year that was, celebrate achievements, look forward to next year’s...
9 min read
Change can be hard for everyone. Many people resist change because they don’t like to get out of their comfort zones. For those who are trying to implement changes, this can be difficult to navigate...
5 min read
Caroline Duncan: Sep 15, 2022 8:15:00 AM
Internal communication is important in every company to ensure that people understand key happenings that affect the organization. Strong internal communications also help to boost morale, improve...
