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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

COVID-19 Internal Communications Checklist

4 min read

COVID-19 Internal Communications Checklist

During a global crisis like COVID-19, there’s a lot of focus on the importance of effective business communications.

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Coronavirus remote work

4 min read

COVID-19: How To Inform And Engage Your Staff Working From Home

The novel coronavirus (Covid-19) has caused a significant shakeup to the way we work in a very short period of time.

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4 min read

Persuade Your Boss To Invest In Digital Internal Communications

Companies that do internal communications well have more engaged employees and are more productive and profitable.

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Cross Department Collaboration

6 min read

Why Your Business Needs Cross Department Collaboration?

Strong, healthy and prosperous organizations are often the ones where everyone works together as a team, towards common goals and outcomes, understanding the significance of their own contribution in...

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ways to promote diversity in the workplace

4 min read

10 Ideas to Promote Diversity in the Workplace Through Communication

Creating a company culture that is inclusive and celebrates and recognizes the diversity of the workforce is a goal for many companies to help their reputation as a socially responsible enterprise.

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IT and healthcare

4 min read

IT And Healthcare: How To Lower The Risk Of Human Errors

Human errors with IT are a serious issue affecting the healthcare sector around the world.

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Communication in manufacturing

7 min read

The Importance Of Solving Communication Challenges In Manufacturing

The manufacturing sector contributes around 16 % of global GDP annually and is responsible for around 14 % of the world’s employment, according to McKinsey.

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Improve Internal Communications With The Power Of Visual Content

3 min read

Improve Internal Communications With The Power Of Visual Content

Many people are visual learners – they absorb information better through what they can see, not what they hear. Visuals can include photos, pictures, animations, screencasts, screenshots,...

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duty of care

4 min read

Duty Of Care In The Workplace: 7 Tips For Corporate Leaders

Employers have both the legal and moral obligation to the people who work for them to provide a safe workplace, and to prioritize their employees’ health and wellbeing. This is called a “duty of...

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effective communications in healthcare

4 min read

10 Digital Tips For Effective Internal Communication In Healthcare

When internal communication is done well within a healthcare organization, staff are better informed, are more engaged, are less likely to make mistakes, and the outcomes and experiences for patients...

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