4 min read
Finding innovative and more efficient ways to do business is a priority for just about every team in every company. For the help desk, this can involve reducing redundant work practices so that the...
3 min read
Caroline Duncan: Jun 29, 2022 8:14:15 AM
Information technology keeps modern workplaces running. It’s necessary for all sorts of tasks, and is crucial for productivity and profitability. However, there are always things that can go wrong,...
3 min read
Faramarz Farahani: Jan 31, 2022 8:00:00 AM
As the words ‘pandemic’ and ‘COVID’ were becoming common household names (albeit dreaded ones) in February 2020, McKinsey published the result of a new global survey on future workforce needs. One of...
6 min read
Caroline Duncan: Dec 28, 2021 7:40:06 AM
Cybercrime is a growing problem that is critical for businesses to be aware of and to implement measures against. As digital technologies continue to evolve and become used in most aspects of...
5 min read
Caroline Duncan: Nov 10, 2021 3:01:00 AM
The IT department is the backbone of the modern workplace: without technology, most businesses wouldn’t be able to function effectively, if at all. Unfortunately, in many organizations, the only time...
4 min read
Caroline Duncan: Aug 5, 2021 7:30:00 AM
Deciding to implement new software in an organization isn’t something that’s done lightly. Once you have determined the need for a new software solution to be used within your company, you’ll have...
2 min read
Caroline Duncan: May 24, 2018 3:11:57 AM
Cyber crime is one of the biggest threats to businesses in the 21st century and can be extremely costly if your business falls victim to it. In fact, it could put you out of business completely. Once...
2 min read
Caroline Duncan: Nov 23, 2017 3:11:35 AM
When your IT system goes down – whether the outage is planned or unexpected – it can create chaos in your company. So many aspects of employees’ work are reliant upon IT systems that productivity is...
2 min read
Caroline Duncan: Nov 22, 2017 3:59:54 AM
Computer systems fail us from time-to-time. Unfortunately for many businesses, an IT outage can be costly in terms of profit and productivity.
2 min read
The modern workplace has become so reliant on information technology, that when systems go down, so too can your productivity.
