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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

Trends in internal communications 2024

5 min read

Trends in internal communications 2024

Human resources and internal communications need to have a close relationship in organizations to ensure that employees are informed, well-supported and engaged. Effective internal communication is key to the success of many HR initiatives. These...

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Scheduled maintenance email template

11 min read

13 Scheduled Maintenance Message Examples and Templates

In this article, you will learn about different types of scheduled maintenance messages and tips for writing them. You will also find examples of maintenance messages and downloadable IT outage...

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Microsoft teams for internal communications

5 min read

Microsoft Teams For Internal Communications

Internal communication issues just got easier to solve, now that internal communication software solution DeskAlerts can be integrated with Microsoft Teams.

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cyber security campaign

6 min read

Cybersecurity Trends

Every organization needs to ensure cybersecurity awareness among employees to help protect data and systems. It’s important that employees understand and are mindful of the day to day situations that...

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Smart Hospitals: What Are They?

6 min read

Smart Hospitals: What Are They?

Smart hospitals, a cutting-edge fusion of healthcare and technology, have the potential to revolutionize the medical landscape. In this era of digital innovation, they represent a glimpse into the...

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Predictive And Prescriptive Analytics Alert Software

5 min read

Predictive And Prescriptive Analytics Alert Software

Predictive and prescriptive analytics software have become invaluable business tools in today’s data-driven workplace environment. They offer a range of benefits that can significantly improve...

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Alert Software Customization

6 min read

Alert Software Customization

Your business is unique. What works for another business may not be the right fit for yours. When you invest in alert software in your business, there are steps you can take to ensure it fits with...

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Emergency Mass Notification Systems

6 min read

Emergency Mass Notification Systems

When you have important information to send and time is of the essence, you need an internal communications channel that will allow the majority of your users to see the information in the shortest...

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anonymous employee survey

8 min read

Anonymous Employee Survey

Employee surveys are an extremely useful tool to gather information and data from your workforce. You can use them to gain insights that you wouldn’t otherwise have about your organization from the...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.