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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

employee engagement app

6 min read

11 Best Employee Engagement Apps You Should Definitely Try In 2024

If you’re looking for a way to keep workers connected in your organization, an employee engagement app might be the solution you’re looking for. Apps for employee engagement are becoming increasingly popular and have a range of uses in keeping your...

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pop ups for IT aleting

3 min read

How Pop-up Alerts Help to Improve IT Communications

Information technology keeps modern workplaces running. It’s necessary for all sorts of tasks, and is crucial for productivity and profitability. However, there are always things that can go wrong,...

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4 min read

Alternatives to Newsletters

Company newsletters have long been one of the cornerstones of internal communication in most organizations. They can be a useful way of sharing information from management to staff to ensure that...

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Internal Communication Case Study

4 min read

Internal Communication Case Studies

When you’re looking to make improvements to your internal communications, you don’t always have to reinvent the wheel. Looking at what other successful organizations have done in this space and...

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https://www.alert-software.com/

6 min read

Internal Branding: Run a Successful Internal Branding Campaign

Developing a brand is hard work, and can take a lot of time and cost a lot of money. When it comes time to launch your brand, it’s important not to overlook a critical category of stakeholders: your...

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microsoft crisis communication app

4 min read

Using Microsoft Teams for Emergency Management and Notifications

When your organization faces an emergency situation, you need to act quickly to inform employees so that they can be safe. Using a range of channels and tools in your emergency management response –...

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improve store communication

8 min read

10 Ways to Improve In-Store Communication

Internal communication is a challenge for many industries, and the retail sector is no different. In fact, it has its own unique challenges to overcome in this area, compared with other industries as...

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pop-ups-vs-emails

2 min read

Pop-ups vs Email for Internal Communication. What Works Better?

Internal communication is important for keeping employees informed and engaged. However, in many companies it has become increasingly challenging to ensure that employees are receiving the...

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cell phone policy at work

5 min read

Cell Phone Policy at Work: Tips to Create

If your employees are using cell phones during work time, it's best practice to create a company cell phone policy to help guide them in what is acceptable and unacceptable. Whether you currently...

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text message alert system

3 min read

Pros and Cons of a Text Message Alert System for Business

Sending text alerts can help you to improve your internal and external communication and reach people no matter where they are or what they are doing. Your business may benefit from investing in a...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.