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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

internal communication app for mobile and desktop

17 min read

30+ Best Internal Communication Tools in the Workplace

Communications professionals are always looking for new and improved ways to boost and enhance their internal communications efforts to ensure they’re reaching employees in the most effective way possible.

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it department hospital

4 min read

IT Departments in Hospitals: Role And Benefits

Hospital IT departments have an essential role to play in assisting hospital staff to manage and care for patients. These systems are so essential and ingrained into modern-day hospitals that it can...

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CIO priorities

9 min read

CIO Priorities 2024

The past two years have been challenging for everyone, not least of all the technology leaders in companies who have suddenly had to restructure their operating environments to accommodate employees...

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cyber security awareness for employees

6 min read

Raise Cybersecurity Awareness: How to Use DeskAlerts for Maximum Effect

Cybercrime is a growing problem that is critical for businesses to be aware of and to implement measures against. As digital technologies continue to evolve and become used in most aspects of...

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intranet software

8 min read

Intranet Software for Employees’ Communications

Your company intranet has the ability to be an engaging and dynamic corporate communications tool that functions as a depository of important corporate knowledge, shares news and updates and enables...

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measuring employee experience

5 min read

Top 7 Metrics for Measuring and Improving Employee Experience (Survey Included)

Measuring employee experience can help you to understand if you are delivering on what employees want, and whether or not your employees are happy or likely to start looking for a new job. It’s...

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7 min read

Creating an Ideal Internal Communications Editorial Calendar for 2024 + Free Template

Start planning the content you know you can deliver to your employees in 2022 and beyond with our free communications calendar template.

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employee wellness programs

6 min read

Employee Wellness Programs During and After COVID

The COVID-19 pandemic has highlighted the need for employers to prioritize their employees’ health and wellbeing - both in terms of physical and mental health - as the virus takes a toll. One of the...

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Communication Mistakes in the Workplace

5 min read

Communication Mistakes in the Workplace

Effective internal communication is vital to your organization’s success. If your employees aren’t engaged and informed, it has a flow-on effect on everything else your company sets out to achieve.

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corporate gif

3 min read

How to Use Gifs in Corporate Communication

Using GIFS in corporate communication can help you to engage your employees in a light-hearted way. When you’re competing for your employees’ attention, any method that is likely to increase this...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.