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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

business continuity vs disaster recovery

9 min read

Disaster Recovery vs Business Continuity

When your company faces a crisis, it is important that you are prepared for both business continuity and disaster recovery so that you can resume your operations as quickly as possible. Understanding business continuity vs disaster recovery is...

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business continuity management software

6 min read

15 Best Business Continuity Management Software Solutions for 2025

Business continuity is about having a plan for when emergencies or difficult situations may arise. These situations could be categorized as internal or external threats. Business operations need to...

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What is a Risk Management Plan? Best Practices

9 min read

What is a Risk Management Plan? Best Practices for Crisis Management.

Risk management is a critical practice for organizations navigating the complex landscape of business. In an ever-evolving world, where economic shifts, technological advancements, environmental...

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Hospital Communication Systems in Healthcare

6 min read

Hospital Communication Systems in Healthcare

Hospital communication systems like DeskAlerts improve efficiency and patient care by enabling instant information sharing. From coordinating emergency codes to updating staff on critical changes,...

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How DeskAlerts Transforms Campus Communication for Education

4 min read

How DeskAlerts Transforms Campus Communication for Education

For educational institutions, effective communication is essential for maintaining a safe, organized, and engaged campus environment. From emergency alerts to event notifications, DeskAlerts provides...

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How to Conduct Fire Drills at Work

8 min read

How to Conduct Fire Drills at Work

Your organization needs to be prepared for a range of emergencies. If you aren’t scheduling fire drills as part of your emergency preparedness, you are putting your staff at risk and leaving your...

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8 HEALTHCARE USE CASES OF DESKALERTS: HOW REAL-TIME ALERTS CAN REVOLUTIONIZE HEALTHCARE COMMUNICATION

6 min read

Innovating Healthcare Communication with Real-Time Alerts: 8 Use Cases

DeskAlerts transforms healthcare communication with real-time alerts that improve patient care, emergency response, and staff coordination. From code alerts to critical updates, this tool ensures...

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How to Use Digital Health and Safety Signage in the Workplace

9 min read

How to Use Digital Health and Safety Signage in the Workplace

Health and safety signage are designed to provide essential information about risks, safety measures, and emergency procedures and help people to avoid accidents and protect themselves. For...

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staff training

4 min read

Why Is Staff Training Important and 6 Tips for 2025

The importance of training staff cannot be underestimated. When you have well-trained employees, they will have the skills they need to do their jobs well, and your business will benefit.That is why...

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What Is Business Communication and How Can It Benefit Your Company?

12 min read

What Is Business Communication and How Can It Benefit Your Company?

What Is business communication? Business communication is something that every organization does every single day - sometimes well, and sometimes not so well. It’s the exchange of information, ideas...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.