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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

Internal communication challenges

4 min read

Solving Internal Communications Challenges In Large Organizations With DeskAlerts

Having effective internal communications systems in place is critical for any organization. It ensures that everyone is on the same page, important information is shared easily, helps to build a positive culture, increases productivity and...

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employee_routine

3 min read

Direct Your Employees’ Everyday Routine With DeskAlerts

As a manager of people, you hope that every employee you’re responsible for overseeing will be a super star capable of following instructions, working with minimum supervision and will do their job...

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nobody_reads_emails

3 min read

Nobody reads your emails: why email doesn’t work for internal communications anymore

Do you ever feel as though you get too many emails in your inbox every single day? Do you feel you just don’t have enough time to deal with them? No sooner have you looked at one, several others have...

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emergency_notification_messages

2 min read

10 Most Useful Message Templates For Your Staff In The Event Of An Emergency

Emergency situations can happen at any time, and often when you least anticipate them. But that doesn’t mean you can’t be prepared for emergencies if and when they happen.

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94 - How to organize effective change management process

2 min read

Increase your CQC rating with DeskAlerts

If you’re looking to improve your healthcare organization’s CQC rating, consider investing in DeskAlerts – an internal communication software solution that is proven to improve information flow in...

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nhs pagers bun

5 min read

What the NHS pager ban means for your trust and how DeskAlerts can help

In the late 20th century, technology such as fax machines and pagers were seen as a rather high-tech and essential way to communicate in an increasingly switched-on, fast-paced world. They were a...

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100 - Must-know basics of internet security – Share it with your colleagues

3 min read

The Basics of Internet Security and How to Share Them with Your Colleagues

No business can afford to be complacent when it comes to internet security. Every year, cyber attacks cost businesses millions of dollars to deal with. In fact, it’s believed that the global economic...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.