3 min read
Caroline Duncan: Nov 16, 2018 3:34:43 AM
Keeping your employees informed so that they understand your corporate priorities and can share in your news, achievements and milestones helps to ensure you have a cohesive team all working towards the same strategic outcomes. Good internal...
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2 min read
Caroline Duncan: Nov 15, 2018 1:29:27 AM
When you develop an internal communication strategy, not only is it important to determine what you want to say, but you need to work out who you are going to say it to, when you will say it, how...
2 min read
Caroline Duncan: Nov 13, 2018 1:00:53 AM
Financial details, customer details and personal information, contractual details and intellectual property are just some of the types of information that companies need to keep safe from cyber...
3 min read
Caroline Duncan: Nov 8, 2018 2:17:30 AM
The IT help desk operates in a challenging environment. Help desk staff have to juggle many competing priorities and demands while also dealing with unforseen issues that could end up becoming a...
2 min read
Caroline Duncan: Nov 7, 2018 3:28:11 AM
Many companies are brilliant at communicating with the outside world, but not so good when it comes to communicating with their own employees. They can tell their own story successfully externally –...
3 min read
Caroline Duncan: Nov 2, 2018 4:29:27 AM
There are times where you need to communicate directly to your employees with a degree of urgency. Other times you might have some breaking news you need your employees to hear directly from your...
2 min read
Caroline Duncan: Nov 1, 2018 5:19:37 AM
Different industries have different priorities and different needs. What you might need to quickly alert your employees to if you work in a manufacturing plant is going to be different to what a...
2 min read
Caroline Duncan: Oct 31, 2018 8:04:59 AM
At some point, even the best maintained systems have to go offline. Often for maintenance and upgrades!
3 min read
Caroline Duncan: Oct 26, 2018 6:29:17 AM
When you’re running internal communications campaigns, you often need to deliver the same information, several times, in different ways, using different channels in order for your messages to sink in.
2 min read
Caroline Duncan: Oct 25, 2018 4:55:36 AM
Your company’s IT help desk has an important role to play, providing support and trouble shooting technical issues that your employees may be facing on any given day.
