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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

76 - Cyber security news

3 min read

Cybersecurity Update - Are You Ready for 2019?

Hacking, malware, phishing, identity theft, ransomware and viruses have been around for many years now and you might think that you have a handle on it. However cyber security threats are evolving, and methods deployed by cyber criminals are...

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Replace email communication at the workplace

2 min read

5 Ways to Use Mass Notification Software

The modern business environment is a fast-paced one, thanks in part to technology and thanks to advances in society. We are increasingly living and working in a switched-on, constantly-connected,...

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2 min read

How Educated Employees Benefit Your Business

Unfortunately, many companies fail to see the value of investing in employee education, or see it as something that they can’t afford to do, or it’s just an afterthought. It’s little wonder then that...

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3 min read

50 of the Best Questions for an Employee Survey

Surveying your employees is a good way to find out what’s going on at the coal-face of your company. You can determine what perceptions are, what morale is like, how engaged your employees are,...

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2 min read

Test Yourself: Do You Need Alerting Software?

There are many scenarios that could take place where you need to take action quickly to let employees know that there is a dangerous situation that could affect them. This can include a fire, gas...

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DeskAlerts alternative

3 min read

DeskAlerts: the Alternative You Need for Corporate Communication

When you have good internal communication practices in place you can generally enjoy higher levels of employee engagement which, in turn, can lead to better outcomes for your business.

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digital signage for employee communications

2 min read

Why Do You Need Digital Signage in Your Internal Communications?

If you’re overhauling your internal communication processes, you should pay attention to digital signage. This is an internal communication channel you may not have thought about, but one that is on...

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Urgent notification

3 min read

The Best Tools for Mass Notification

When everyone is kept in the loop with the same information they can understand your company’s long-term and short-term goals, be aware of any issues that have arisen and make decisions accordingly.

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71 - What is an employee engagement

2 min read

What is Employee Engagement?

Employee engagement is where your organization is committed to ensuring that your staff work in an inclusive, cohesive environment where they are supported to do their jobs well, and want to go above...

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Internal comms

2 min read

How to Communicate Corporate News to Your Employees

Good internal communication is a cornerstone of a well-run, high-functioning company. It ensures everyone understands what the common goals are, what is expected of them, contributes to knowledge...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.