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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

27 - How video communications help in the workplace

2 min read

How Video Communications Help in the Workplace

Are you using video in your internal communication efforts? Or have you decided that it is a lot of time and effort, and you can’t justify the resources, and relegated it to the “too hard” basket?

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Common internet security dangers

2 min read

Top Cyber Security Threats in 2024

If cyber security isn’t front-of-mind within your organization, it should be. If you’ve been lax or complacent when it comes to this critical aspect of your business, it’s probably good luck rather...

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Corporate wallpaper

2 min read

Ideas for Using Desktop Wallpaper to Improve Communication

If your workforce spends most of its time sitting in front of a computer screen, why not take the opportunity to use these devices to their fullest potential and serve an internal communications...

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IT staff

3 min read

How to Improve the IT Department's Reputation in Your Company

You know that your IT department is staffed by competent, qualified and hard-working employees. But the perception held by the rest of the organization may be the opposite.

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Employee engagement survey

2 min read

How to Present the Results of Employee Surveys

If you want your company to be successful, you need happy, productive and engaged employees. But you won’t know how you are faring in these areas just by guessing – you need to take the time to...

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Deliver annual training for employees

2 min read

Why You Need Security Awareness Training for Threat Protection

Did you know that according to Microsoft, around 20 per cent of small to medium sized businesses have been targeted by cyber criminals?

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Employee communication

2 min read

Internal Communications Ideas that Are Overlooked

We know that effective internal communications are essential for a well-functioning business. When communication is done right, employees are more happy and engaged, productivity and profitability is...

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18 - How to reach out to field staff using DeskAlerts

3 min read

How to Effectively Reach Your Field Staff Using DeskAlerts

Internal communications can be challenging in any type of industry or organization. But if you work in an industry where your staff aren’t located in a traditional office building, reaching them and...

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17 - How to change a corporate culture-1

2 min read

Transforming Corporate Culture: A Step-by-Step Guide

Corporate culture is at the heart of your organization – it’s the system of beliefs, behaviors, values and patterns that guide your company in everything it does, both internally and externally.

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Reduce employee turnover rate

2 min read

6 Reasons Why Employees Leave Their Jobs

The cost of employee turnover is a huge one for businesses. Not only does it cost to advertise, recruit and train new employees, when employees leave they can take invaluable corporate knowledge with...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.