3 min read
9 KPIs for Measuring Your Help Desk’s Effectiveness
The IT help desk is an important tool to ensure your company’s information technology runs smoothly and, as a result, so does your company as well.
Read MoreCaroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.
3 min read
The IT help desk is an important tool to ensure your company’s information technology runs smoothly and, as a result, so does your company as well.
Read More
2 min read
Effective communication ensures cohesion, that everyone in your organization is on the same page, boosts morale and productivity and makes your business a great place to work.
2 min read
Whether you need an idea so you can get the right sized venue, order the right amount of catering or just be sure that everyone who should be attending something critical is actually there, it’s...
3 min read
When organizations go through change, they have the challenge of taking their human employees along with them on the journey – and quite often with disastrous results.
2 min read
Change has become a permanent part of the business landscape and there’s often no escaping it.
2 min read
When your company finds itself in the midst of an emergency situation, every second counts when it comes to responding and alerting your employees to danger.
4 min read
Everyone wants their company to be in the news headlines. But sometimes it’s a bad thing when it happens.
2 min read
When you have effective internal communication your employees are all working towards the same common goals, your internal culture is improved and your staff understand what your company’s key...
3 min read
How satisfied are your staff? If you can’t answer this question then you’ll be flying blind if you try to put any measures in place designed to improve and enhance employee satisfaction and boost...
2 min read
Emergency situations can develop quickly so it’s important that you have a way of communicating efficiently and effectively with your people when time is critical to help keep them safe, no matter if...
Explore our innovative solutions and enhance your organization's safety and efficiency
Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.