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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

cyber security

2 min read

5 Ways to Improve Your Company’s Cyber Security Performance

Many businesses struggle with issues around cybersecurity. A report from the United Kingdom earlier this year estimated that a staggering 25 per cent of companies experience a security breach at least once a month!

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Employees Europe-1

2 min read

How to Notify Your Employees about Internet Security Threats

Cyber security isn’t just the concern of the IT department in your company: it’s everyone’s business and everyone’s responsibility.

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it ouutage

2 min read

How to Keep Employees Informed in Case of IT Outage

When your IT system goes down – whether the outage is planned or unexpected – it can create chaos in your company. So many aspects of employees’ work are reliant upon IT systems that productivity is...

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itoutage

2 min read

5 Tips for Surviving an IT Outage

Computer systems fail us from time-to-time. Unfortunately for many businesses, an IT outage can be costly in terms of profit and productivity.

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2 min read

How to Create an IT outage Notification with DeskAlerts

If your organization is experiencing an IT systems outage either as a result of scheduled maintenance or because of a fault or failure, it can create inconvenience and even havoc for your employees...

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email-image

2 min read

Tricks to Manage Email Overload

Email has been around for more than 30 years now. What was once touted as an easier way of communicating in the workplace has become the bane of many office workers’ existence.

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email company newsletter

2 min read

Why Internal Email Isn’t Effective

Modern workplaces are being held back by one of the tools that was supposed to make it easier to do business when it was introduced: email.

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email

2 min read

Stop Email Overload with DeskAlerts

Email is one of the biggest sources of angst for the modern employee. Constant disruptions from new emails arriving in their inboxes, not having enough time to respond to new messages and constantly...

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new generation

2 min read

How to Communicate with the New Generation of Employees

If you’ve been in the workforce long enough, chances are you can remember a world without emails, internet and cell phones. Perhaps you can even remember a time where employees didn't even have...

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corporate communication-1.jpg

2 min read

New Trends in Corporate Communication

Your corporate communications activities aren’t something you can just set and forget. Technology means that the way we communicate with others, professionally as well as personally, is constantly...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.