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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

Deskalerts for employee engagement

2 min read

How to Engage Your Employees with DeskAlerts

Studies show that around a third of American employees are engaged in their jobs, leaving an awful lot of scope for improvement.

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minimize employee turnover

2 min read

How Staff Engagement Helps Minimize Employee Turnover

There are many sound arguments for improving engagement with your employees. This includes better outcomes in terms of profit and productivity. Another good reason to do so is to minimize the rate of

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rules of employee engagement

2 min read

6 Rules of Employee Engagement

Engaging your employees should be a priority for your business. It’s been shown that companies with engaged employees are more productive and profitable, have lower levels of staff turnover and are...

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office-admin-1

2 min read

How to Resolve Common IT Problems with DeskAlerts

Information Technology problems can cost your organization a lot of time and money.

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2 min read

How IT Professionals Guide Their Organizations

Having the right people for the job is important in every aspect of business. So it goes without saying that if you want to have your IT systems running at the optimum, you should engage IT...

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2 min read

6 Major IT Issues That Can Grind Business Operations to a Halt

Whether you love it or hate it, there’s no getting away from information technology in the modern business environment. These days IT is necessary for just about every facet of business - and when it...

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o-PEOPLE-IN-OFFICE-facebook

2 min read

How IT Outages Affect Your Business

Information technology systems are a lifeline for modern businesses. When they go down, they can have tremendous consequences.

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2 min read

How DeskAlerts Can Help Your Company’s Cyber Security Strategy

Many organizations struggle with cyber security – this is evident by the number who become victims of cyber crime every year.

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2 min read

9 Best Practices for Enterprise Security

How secure is your company’s data? Many recent successful high-profile cyber security attacks and data breaches have highlighted the number of organizations around the world – large and small – that...

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BusinessPeople

2 min read

How to Train Your Staff About Internet Security

We often see stories in the news about companies around the world falling victim to hackers, viruses, ransomware and malware.

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.