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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

2 min read

6 Creative Internal Communication Ideas to Implement in Your Company

Engaging your employees is an ongoing challenge that requires creativity to avoid getting stagnant. It takes more than sending out emails and the odd newsletter to effectively communicate with your staff in the modern workplace.

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2 min read

DeskAlerts: the Best Way to Improve Your HR Communications

In today’s workplace, Human Resources (HR) departments increasingly have a role to play in the engagement of employees, development of leaders, establishment of a culture of change, as well providing...

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2 min read

How to Create Internal Newsletters That Won’t Be Missed or Ignored

Many organizations struggle with the challenge of getting their employees to pay attention to the messages they send them internally. Whether it’s email information, intranet sites or the trusty...

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DeskAlerts: an Easy Way to Organize Effective Security Awareness Training

The weakest link in every organization’s fight against security threats is its people.

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2 min read

How Annual Security Training Benefits Your Company

Any training you provide your employees helps to create a successful workplace where your people are equipped with the tools and skills they need.

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7 Best Topics for Security Awareness Training

Keeping your employees up-to-date with current trends and issues in cyber security might save your company from disaster.

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2 min read

How to Manage Internal Communication in an International Company

Managing internal communications in organizations spread across different offices in different cities can be complex at the best of times – and even more challenging when you add different countries,...

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2 min read

How to Manage Email Overload with DeskAlerts

When email was introduced to the corporate world, it was supposed to help streamline communications, making companies more connected and efficient. The reality is it has become one of the biggest...

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2 min read

Tips to Reduce Email and Information Overload

If your company is like most, there’s a high chance your employees are being driven mad by inboxes clogged with more emails than they can keep up with and act on.

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.