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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

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2 min read

How to Boost Employee Engagement with DeskAlerts

Engaged employees help their organizations to succeed. The most engaged employees will go above and beyond to invest time, effort and initiatives to contribute to successful outcomes for the business.

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2 min read

Steps to Create an Effective Employee Engagement Survey

The level of engagement of your employees can affect your company’s efficiency, productivity and the bottom line financially.

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2 min read

The 10 Best Practices of Employee Engagement

How engaged your employees are can determine how successful your business is going to be.

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2 min read

Reducing the Cost of Your Internal Communication

Internal communications might not seem like it costs your business a lot of money. It’s not like you’re advertising in newspapers and billboards and on the sides of buses when it comes to...

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2 min read

11 Components of an Effective Internal Communication Strategy

When you need to communicate internally with your employees about something important, a common mistake businesses make is not having a plan.

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2 min read

Using DeskAlerts in an Emergency Situation

An emergency situation can unfold at any time, without warning. Having clear and effective processes in place should the unforeseen occur will save you valuable time, and can even save lives, if you...

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2 min read

How to Create a Healthy and Safe Workplace

Your employees are one of your most important assets, so it stands to reason that the health and safety of your staff should be taken seriously.

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The Importance of Workplace Safety

Providing your employees with a healthy and safe working environment is extremely important.

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How to Tell If Your Internal Communications Campaign Is Successful

Internal communications is an important aspect to every organization’s success. It influences key areas such as employee satisfaction, performance, engagement and retention. The more your employees...

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2 min read

A Portrait of the Ideal ICT Specialist

Having technical aptitude and an interest in working with computers are the obvious things you think of when determining if someone is an ideal candidate to be an ICT (information and communications...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.