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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

knowledge sharing culture

3 min read

The Importance of Knowledge Sharing Culture

We live in a world where access to information and data is critically important in order for most things to function. This is especially true in the modern workplace which relies on knowledge in order to thrive and succeed. When your company adopts...

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company values definition

4 min read

Company values definition

Does your company have a set of core values? If not, you should take the time to develop some and communicate them with your staff to enable your organization to be more successful.

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3 min read

Driving Safety Tips for Employees

Employers have a duty of care to provide their employees with a safe workplace. When we think of workplaces, we usually think of an office, a factory, a building site, a store or another physical...

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delivering bad news to employees

3 min read

Delivering Bad News To Employees

Why is communicating bad news important? Internal communications is all about sharing important information… and sometimes that information isn’t going to be popular. Your company may have made large...

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employee welfare

5 min read

Employee Engagement Examples

When your employees are highly engaged, the flow-on benefits to your workplace are enormous: people are happier, more productive, less likely to be absent, less likely to leave the company, and more...

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Set Expectations With Employees

3 min read

How To Set Expectations With Employees: Must-Do Steps

Setting expectations with employees is essential for a functioning, thriving business. Employees need to understand what management expects them to do so that they can play their part in contributing...

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how do large companies communicate internally

5 min read

Internal Company Communications For Large Organizations

Every organization, large and small, needs great internal communication in order for it to function effectively. Employees need to have the information they need to do their jobs well, and should...

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Repetition in communication

4 min read

Why Repetition in Internal Communication Is Very Important

One of the key elements of effective communication is repetition: the more you tell someone something, the more likely it is that the message will sink in. Adopting it as one of your go-to internal...

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improve internal communications

11 min read

29 Ways to Improve Communication in an Organization

Having effective internal communications practices in place helps to ensure that your employees are all working together towards achieving common goals. You might wonder why internal communication...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.