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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

cyber resilience

9 min read

Cyber Resilience: Definition, Examples and Strategy for 2024

How prepared is your organization to withstand a major cyber security incident? Do you have systems in place to ensure that your business can continue to perform even if there is a critical incident? If you do, you’re in the majority.

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employee value proposition

10 min read

Employee Value Proposition: Step by Step Guide to Creating

Attracting and retaining the top talent in your industry gives your company an advantage over your competition. Defining and understanding your organization’s unique employee value proposition (EVP)...

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it communication plan

5 min read

IT Communication Strategy And Plan: 10 Essential Tips

The IT department is the backbone of the modern workplace: without technology, most businesses wouldn’t be able to function effectively, if at all. Unfortunately, in many organizations, the only time...

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water cooler talk

6 min read

Water Cooler Talk: 6 Tips on How to Make It More Beneficial for Your Team

Casual conversations in the workplace – sometimes known as ‘water cooler talk’ can have many benefits when it comes to team bonding and relationship building, which in turn is beneficial for...

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employees list

6 min read

Employee Distribution Lists for Better Internal Communications

When you need to communicate with your employees, you’ll get the best results if you communicate with the right people in the right place at the right time. By creating distribution lists and...

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great resignation

5 min read

Employee Engagement Lessons to Be Learned From ‘the Great Resignation’

The COVID-19 pandemic has changed the way that people work and what they expect from their workplace, probably forever. And for an increasing number of employees, they’re leaving their jobs...

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team alert

3 min read

A New Way to Send Team Notifications – Try Out DeskAlerts!

Keeping all your team members up-to-date with information helps make your projects run more smoothly and is good for efficiency and productivity. Sending your employees team notifications about...

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rolling ticker

5 min read

The Benefits of TV Ticker Software for Your Business

Just like the ticker you see crawling along the bottom of the TV screen, delivering headlines and updated information when you’re watching the news, a desktop ticker can appear on screens within...

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what employees want

7 min read

What Do Employees Want At Work

People spend a significant proportion of their lives at work, so it is only natural that they would like the experience to be as pleasant as possible. Understanding what employees want from their...

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digital workforce experience

11 min read

Digital Workforce Experience

The digital workplace experience – the way your employees are linked in with digital systems in the workplace – contributes to their overall experience of being part of the company. The way that...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.