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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

Employee Engagement ROI

10 min read

5 Effective Ways to Measure Employee Engagement ROI

Employee engagement has clear links to business outcomes. When you have high levels of engagement, your business is likely to be more successful. If you aren’t measuring the return on investment (ROI) on employee engagement, your efforts to improve...

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employee engagement in healthcare

5 min read

Best Employee Engagement Activities in Healthcare

Do you know how engaged your healthcare employees are? Do you know about the link between employee engagement and patient satisfaction? If you don’t, you might also be unaware of a host of run-on...

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employee morale

6 min read

How to Boost Employee Morale?

Employee morale is a major factor in your business’ success. When it is high, employees are more productive and your business is more competitive and profitable. Do you know what the status of morale...

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7 min read

How to Write a Fire Evacuation Plan for Your Business’ Premises?

How prepared are you for an emergency in your workplace? At a minimum, you should have a fire evacuation plan in place to keep your employees safe. If you don’t have one, it isn’t too late!

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top down communication

5 min read

Top-Down Communication Approach. Why Is It Important for Your Company?

Successful businesses thrive, in part, because they have effective internal communication systems and processes in place. When information is sent down the chain from management to lower rungs on the...

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workplace safety culture

8 min read

Creating a Culture of Safety in the Workplace

Your employees are your most important asset, and you have a legal and moral responsibility to ensure that they are safe in the workplace. However, safety isn’t just a job for management: every...

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effective communications for pharmaceutical teams

7 min read

How Internal Pharma Communications Can Help To Solve Industry Challenges

Pharmaceutical companies are often large and complex organizations with staff working across multiple departments and multiple sites around the world, striving towards common goals. While they’re...

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Communicating Company Goals To Employees

4 min read

Communicating Company Goals To Employees: 16 Tips For 2024

One of the most important things you should communicate with your employees is your company’s goals. To ensure success, your staff need to understand what you want the business to achieve, and how...

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software rollout plan

4 min read

Software Rollout Plan: 12 Steps to Ensure Your Success (+ Template)

Deciding to implement new software in an organization isn’t something that’s done lightly. Once you have determined the need for a new software solution to be used within your company, you’ll have...

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engaging remote employees

7 min read

Engaging Remote Employees: 15 Ideas To Implement Right Now

Remote work isn’t likely to go away any time soon, even if some companies do return to office-based operations when the COVID-19 pandemic is over. The fact is that the number of people working from...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.