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Caroline Duncan

Caroline Duncan has been writing for DeskAlerts since 2017. Caroline has worked in media and corporate communications roles for almost three decades. This includes radio, magazines and online publishing, as well as internal and external strategic communications leadership roles with government and not-for-profit agencies. She is passionate about improving internal communications in large organizations to help boost staff engagement and improve business outcomes. She lives in Australia, and has a Bachelor’s degree majoring in Communications from the University of Canberra.

Face mask policy at work

6 min read

Workplace Face Covering: What Employers Need To Know

With COVID-19 on the rise all over the world, businesses need to take appropriate steps to protect both their employees and their customers and other stakeholders from the spread of the virus – including having a face mask policy at work as well...

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employee covid vaccination

7 min read

Vaccine Communication Strategy: How To Encourage Employees To Get It (email)

Why vaccine communication strategy is crucial for business today and how to develop and bring it to life.

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internal communication channel matrix

4 min read

Internal Communication Channel Matrix: How To Create One And A Template

Internal communications is a rapidly evolving space where new tools and channels are often becoming available to help internal comms professionals better target their messages and improve the flow...

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cybersecurity if financial services

8 min read

Cybersecurity In Financial Services

The financial services sector has always been an attractive one for criminals looking to commit fraud and other crimes. However, what has changed is the sophisticated methods now being used by...

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Post COVID workplace. Future of work

6 min read

What The Workplace Will Look Like In The Post-COVID Era And How Digital Tools Can Help

As some parts of the world emerge from COVID-19, many businesses are re-evaluating the ways their workplaces are structured including how, when and where their employees work.

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custom lock screen

4 min read

How To Personalize Lock Screen For Better Internal Communication: 10 Best Ideas

Good internal communications help your company to operate effectively, with well-informed employees understanding strategic goals, priorities, policies, and protocols to ensure success.

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app for emergency alerts

8 min read

Emergency Notification App to Alert Employees

Emergencies and disasters can strike at any time, often when you least expect them. In most circumstances, you will have no warning at all that an emergency situation is about to unfold.

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Vaccination Policy During COVID-19

5 min read

Workplace Vaccination Policy During COVID-19

As COVID-19 vaccinations are increasingly available worldwide, many employers wonder if they can insist upon or encourage their employees to get vaccinated to protect themselves, their colleagues,...

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keep employees informed

6 min read

Ways To Keep Your Staff Informed With DeskAlerts

Keeping employees informed about what’s going on in your company is essential if you want your business to perform at its nest. Informed employees are more likely to be highly engaged, productive and...

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incident response communication plan

5 min read

Incident Response Communication Plan Template

Major incidents are events that occur in an organization that are generally critical in nature and require urgent attention in order to remediate the problem. Each business will have its idea of what...

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Alert software solutions play a vital role in helping organizations effectively communicate and disseminate important messages to employees in a timely and targeted manner. Leveraging alert software can enable organizations to streamline communication processes, ensure message delivery, and enhance employee awareness of critical information and updates. Implementing alert software solutions can empower organizations to improve emergency preparedness, boost employee engagement, and foster a culture of efficient and responsive communication within the workplace.